Sleep Inn & Suites Cross Lanes - South Charleston

This is the first time I have stayed in a 3 star hotel and I was hesitant but that this was a rest stop on the way to another city and not much else available. I was extremely surprised with the hotel. It’s by no means fancy but full marks for cleanliness and the staff were so welcoming. The little things like hot soup and popcorn that was provided was unexpected and appreciated even though we didn’t partake. For the rate which was extremely low they even provide a good basic breakfast. Honestly better than some of higher star hotels we have stayed at in the US.

Immediately was greeted by Michael at the front desk. He was very helpful getting us squared away with our room. The room was very clean and perfect for our stay. Had a nice breakfast selection in the mornings. Took our daughter to the pool which was very clean. All around, you cannot beat the cleanliness and hospitality for the price. Will definitely be our new halfway stop on our road trips.

location, breakfast, price, cleanliness, kindness of staff

Mike at Registration was awesome. The floor plan of the hotel is unusual and attractive. The king room was excellent, bed also excellent.

I stopped over for one night along a road trip. Booked with breakfast but as it was Christmas, upon arrival and check in I was informed that breakfast was only yogurt and cereal. Because of that they upgraded my room which was nice.